Return to Home

Safety & Privacy

OUR COMMITMENT TO YOU:

At Date Assurance/The S Partners, your privacy is a top priority. We appreciate that you put your trust in us when you provide us with your information and we do not take this lightly

We work hard to keep your information secure. We are extremely concerned about the protection of your personal data and respect for your privacy. The purpose of this privacy policy is to inform you on the way we process the personal data you share with us and that we collect when you use the Application and Services. Please read this document carefully to better understand how we process your personal data, and to know your rights.

This Privacy Policy applies to all Services published by Date Assurance/The S Partners that you use (with the exception of services supplied and operated by third parties, in which case, their privacy policy will apply).

2.INFORMATION WE COLLECT

Date Assurance/The S Partners collects and processes personal data on you when you use the Date Assurance application or when you communicate with Date Assurance. It may be information you share with us directly, or data we collect automatically.

To make sure our privacy policy is clear, we are providing below an overview of the personal data Date Assurance collects and processes. Information is given below for each type of data collected

Mandatory data

  • Identification data
  • Depending on how you signed up, email address and/or telephone number
  • Data relating to your activity on the application
  • Technical data of the cell phone or device
  • Your city (if you refuse the geolocation feature)

Data required for certain purposes

  • Data relating to taking part in games and competitions, to your experience and your satisfaction
  • Geographical position or at least your city
  • Crossing points with other Members
  • Search preferences - people whom you would like to cross paths with (age and gender)
  • In-app messages and in-app voice messages sent and received
  • Data on Video Calls (the contents of such Calls are not collected)
  • Data relating to reports made and requests sent to the Date Assurance customer service

Optional data

  • Professional career and education
  • Interests, lifestyle, Member Characteristics
  • Depending on how you signed up, email address and/or telephone number
  • Description
  • All other information you have provided
2.1 Data you share directly

When you use our Services, you share information with us, some of which may be used to identify you. When you communicate this information, you accept that some of the data will be visible to the other Members of the Application, and therefore made public on the Application. In an effort to help you identify this information easily, it may be signaled as ‘public’ below. Date Assurance cannot be held liable for data published on its platform and disclosed by a Member. However, information marked as private will not be visible or accessible by other Members; such information is signaled as ‘private’ below.

Date Assurance collects and processes data relating to your registration and data relating to your interactions with Date Assurance.

2.1.1. Registration data

Information required for registering

This is the basic data required for you to register and access our Services.

This data is collected by Date Assurance using different methods depending on the type of registration you choose.

If you choose to register using your Facebook, Apple or Google account, your data will be collected from the relevant platform in an effort to reduce formalism. By selecting “Log in with Facebook/Apple/Google,” you agree to having these platforms provide us with such data.

Depending on how you registered, some data must be collected in order to provide our Services. If such data is not obtained, Date Assurance will not be able to provide you with its Services via the Application, and you will not be able to create an Account. In all cases, your first name (public), age (public), birthdate (private), gender, and at least one Profile Photo (public) are required to register with the Application. Subsequently, you may add or remove Profile Photos at any time, providing you have added at least one Profile Photo containing a person’s face. As stated in paragraph 1, “Definitions,” the first Profile Photo should be a photo of a person’s face, otherwise one of your photos of your face will automatically be put in first position.

If you register using your phone number, you must provide said phone number in order to register.
When you register via Facebook, we must collect your first name and your age. You may also allow Facebook to provide Date Assurance with your last name, birthdate, gender, email address, and to transfer your Profile Photos from Facebook.
When you register via Apple or Google, we must collect your first name and email address. Said platforms may also provide Date Assurance with your last name.

In addition, if you refuse the geolocation feature when registering, and thereby the possibility for Date Assurance to collect your location data to suggest Member profiles with whom you have crossed paths, you must provide the name of your city. This information will enable Date Assurance to suggest Member profiles near you.

Optional information to complete your profile

You may add additional information to improve your profile. This information is optional, shared at your own discretion, and is your sole responsibility. You can add this information directly to your profile on the Application and/or via Facebook Connect by syncing your Account with Facebook. This data is as follows:

  • professional career and education (public): profession or studies;
  • interests and habits (public): personal preferences, leisure activities, musical preferences, lifestyle, Member Characteristics;
  • height (public);
  • Profile content ( public)
  • Key item details (public and required)
  • profile description (public): if you would like to, you can share additional information about you in the space provided for this purpose. This information will be visible to Date Assurance Members. Moreover, if you so wish, you can also answer the questions on your lifestyle (personality traits, sports, travel, type of meeting expected, etc.).

You have the opportunity to describe yourself on your profile in a text area, Date Assurance does not encourage Members to share data that can be perceived as sensitive with other Members, or with Date Assurance through the Application. More specifically, it may includes information on race or ethnicity, political opinions, religious or philosophical beliefs or affiliation with a union, along with information on health, sexual life or sexual preferences ( which may be defined as “Sensitive Data”). If a Member decides to share such information on his/her profile regardless, it is deemed to have been “clearly made public” by the Member who shared it.

2.1.2. Data relating to interactions with Date Assurance:

When you contact our customer or support services, report an issue with our services, ask for help, exercise your personal data rights, or participate in promotional activities, games, competitions or surveys, when you share your experience of our services, give testimonies, or answer one of our questionnaires, Date Assurance will collect, depending on the case, the following personal data:

  • Data relating to reports and requests sent to the Date Assurance customer service (private): Date and time of the report, nature and reason for the report, data relating to the reported user. Furthermore, proof of identity may be requested as part of the exercise of your rights over your personal data, and for safety/confidentiality reasons.

This data will be collected by Date Assurance when you ask for help from our customer service, exercise your rights over your personal data, report a problem or another user. Such information is required to handle reports or answer your requests. This information will also be handled if a report is made about you. In fact, Date Assurance has a legal obligation to collect reports from its Members brought to its knowledge regarding contents or behavior likely to infringe our Terms of Service.

  • Data relating to taking part in games and competitions, to your experience and satisfaction (private): participation, responses, satisfaction level, suggestions, experience.

Such data is collected by Date Assurance when you take part in our games and competitions, answer our surveys and satisfaction questionnaires, share your experiences. This data is mandatory if you wish to take part in the games and competitions organized by Date Assurance. Without this data, Date Assurance may not register you for games or competitions. However, data on your experiences and satisfaction is optional.

2.2 Data we collect automatically

When you use our services and features, we collect information on your activities on the Application:

  • Activity data (private) (registration date, login dates, on or offline status, interactions with Members and third-party accounts, number of transactions, notifications received, notification preferences, etc.)

When you access our Services and use the Application and its features, information on the way you use them is collected and processed. Most of the information collected by Date Assurance is necessary to the provision of its Services. Without this data Date Assurance cannot supply the Services linked to the Date Assurance application.

More specifically, this includes your registration date, login dates, on or offline status, the type and number of interactions with other Members (such as FlashNotes, Hellos, Likes, crossings, and Crushes), with the third-party accounts connected to your Account (such as Spotify, Instagram), or the number of transactions made (purchases of Hellos, FlashNotes, or subscriptions), notifications received and notification preferences.

  • Potential Geographical positions and Crossing points with other Members and City & State (public)

The Application’s main value and purpose is to allow Members to find other Members they have or may have crossed paths. Your Geographical position is collected with your express consent only. In fact, you will be asked to authorize the collection and processing of your location data to allow Date Assurance to identify your crossing points with other Members who have agreed to be geolocated.
Unless you have chosen stricter settings on your device, Date Assurance will collect your Geographical position regularly.
When the Geographical positions of two Members are within a certain radius, Date Assurance pinpoints a Crossing point.

Your Crossing points will be displayed on your profile, but Members with whom you cross paths can never see your exact location. Each Member sees his/her location when the Crossing point was registered in a radius defined by Date Assurance. They cannot see the other Member’s location.

During your registration, if you do not provide your consent for geolocation, you must provide the name of your city. This information will enable Date Assurance to suggest profiles of Members near you.

These Crossing points can be displayed as a news feed or on a Map (Mapping).

You may, at any time, withdraw your consent by disabling geolocation on your smartphone. If you choose to do so, your news feed will no longer be updated, and you will not be able to see who you have crossed paths with after disabling the geolocation option. When you have no more profiles in your newsfeed, we will ask you the name of your city in order to suggest new Member profiles near you.

  • Text messages and voice messages sent and received (private)

Messages are sent and stored on Date Assurance servers, to provide the Service to allow Members with a Crush to have a conversation or when a Member uses the FlashNote function. Messages and voice messages are strictly private and only implicate the Members involved. Date Assurance authorized managers do not exercise any rights to view these conversations. These Messages are not transmitted or communicated to third parties except in cases of judicial requests, and/or in compliance with the applicable legislative or regulatory provisions. Moreover, Messages are strictly private and are not accessible to other Members who are not involved in the conversation, nor to any third party.

  • Information relating to Video Calls (start and end time/date of calls, etc.) (private)

If you wish to make a Video Call using Date Assurance, your telephone’s technical data is required in order to establish communication between the two Members. Date Assurance will collect the start and end time/date of Video Calls, but not their content. Such Video Calls are instant.

  • Search preferences - people whom you would like to cross paths with (age and gender) (private)

The Application lets you set preferences by age, gender, and the Member Characteristics they have provided. You can change these settings in the Application and specify the age range and Member Characteristics, and, after agreeing to Date Assurance collecting and processing your data, the gender of people you are looking for, so you can be matched exclusively with profiles you crossed paths with and who meet your search criteria. You will then only see the Members you have crossed paths with and who share your search preferences on your news feed.

  • Technical data of the cell phone or device (IP, mobile ID, application version, telephone version and model advertisement ID, etc.) (private)

We collect information from the devices and equipment you use to access our Services, including server logs, which may contain information such as IP addresses, version of the application, device version and model, language used, operating system, application crashes, and advertisement ID. Data may be collected with cookies or other tracking tools: to learn more about this, please refer to our document on the Use of Cookies.

Transaction Data: Date Assurance does not collect or process any banking data. Apple’s App Store and Google’s Play Store have opted to refrain from sending certain types data to mobile applications, which includes any banking and financial information. This data is collected and processed solely by the above platforms, and Date Assurance does not have the option of changing this payment method. The only information exchanged between Date Assurance and Apple’s App Store or Google’s Play Store is technical data that does not allow us to identify you (for example, a transaction number), and is used to validate transactions. Date Assurance will therefore retain a history of your purchases and subscriptions but will not store any information relating to the payment methods you use.

3. HOW DO WE USE YOUR DATA?
3.1. Supply of services and features according to our terms of service

Creation and management of your Account as a Member:

  • Creation of your profile.
  • Registration, deregistration, deactivation of your Member profile.
  • Management of parameters and preferences.
  • Management of subscriptions.
  • Management of access to the Services proposed by Date Assurance.

Managing and storing messages exchanged between Members (Messages, FlashNotes, Hellos, Crushes, Likes).

Managing Video Calls between Members

Managing subscriptions and paid Services purchased(Hellos, FlashNotes, call credit, etc.)

Sending information messages relating to the Services or your interactions with other Members (notifications).

3.2. Suggesting profiles you have crossed paths or may cross paths with

This feature may be implemented: Geolocation to suggest profiles of Members you have crossed paths or may cross paths with.

Additional information

The aim of the Application is to help you find other Members whose paths you have crossed or may cross. In fact, it allows you to identify your crossing points with other Members who have agreed to be geolocated. These crossing points allow Date Assurance to show you profiles of Members you have crossed paths or may cross paths with and who meet your search criteria.

  • Based on your activity in the Application, your position and the information on your profile, your profile may be suggested to other Members. We can also recommend, via your Shortlist, other Members who may interest you, with whom you have crossed paths, or with whom you could cross paths, and, inversely, recommend your Profile to other Members. Your profile is also suggested when you use the Boost feature as defined in paragraph 1.
  • Recommend your Profile via email to other Members with whom you have crossed paths or with whom you could cross paths.
3.3. Suggesting relevant offers and contents (marketing and advertisements)

Sending marketing or advertisement messages or contents:

  • Send the Date Assurance editorial newsletter by email. We will stop sending the newsletter to Members who have not opened it in over a year.
  • Send a newsletter suggesting Profile recommendation that can be viewed on the Application (your Shortlist).
  • Distribute marketing contents and advertisements related to Date Assurance offers and services on the application and by emails.
  • Provide Members with offers and/or promotions on Date Assurance services.
  • Provide Members with event information
  • Provide Members with merchandise marketing from our partners, affiliates or other third party products and services that may be of interest

Conducting marketing operations and advertising outside of the application: we conduct marketing operations and advertising outside of the app to provide Members with application access outside of third-party sites, social networks and third-party applications. If you are already a Member of the Application, we may share your email address and telephone number with such entities to exclude you from our Marketing campaigns. This information is provided for “hashing” purposes. This can also help Date Assurance disseminate its campaigns to profiles similar to yours, who may be interested in our Services

We may display personalized advertisements on the Date Assurance Application with regard to third-party products and services to ensure they are relevant to the Member. These advertisements may be personalized & based on you. Your personal preferences may be analyzed in disseminating such advertising. Personalized advertising also includes the restricting of identical advertisements.Disseminating on the Date Assurance application non-personalized advertisements (based solely on your country), on the products and services of partners and advertisements relating to the products and services of Date Assurance.

3.4. Improving and optimizing our services and our knowledge of how you use them

Improvement and optimization of the services of Date Assurance, of the knowledge of its Members and the manner of using the Services:

  • Statistical studies.
  • Satisfaction survey.
  • Analyses of the use of the Application and Services by Members.
  • Understanding how our Application and its features are used
  • Improving our Application, offers and features
  • Understanding your needs

Provide Members with advice on which Profile Photos to publish by analyzing all Members’ profiles, so Members can, if they wish to do so, optimize the way their profile is presented.

3.5. Guaranteeing the security of your personal data

Detecting or preventing breaches of the security of the Services by identifying and analyzing fraudulent behavior.

3.6. Preventing and combating illegal or unauthorized activities (breaches of the terms of service), ensuring the trust of Members and complying with legal requirements
  • Analysing and processing reports of fraudulent/undesirable behavior.
  • Managing undesirable behavior and warning, suspending, blocking or deleting the Member’s Account.
  • Analyzing claim details
  • Managing requests to exercise Members’ rights over their data.
  • Acting on reports of activities which breach our Terms of Service:
    • Analysis of profile data, application activity to detect fraudulent behavior or behavior that breaches the Terms of Service.
  • Quality of profiles:
    • All members share in the responsibility of having quality profiles on the platform. Members have the ability to block and report fraudulent behavior.
3.7. Providing Members with help and technical support

Responding to the requests for support submitting by Members using the Application

4. COOKIES AND TRACKING TOOLS

Cookies may be used on our showcase website for technical, advertising reasons or for measuring audiences. In the Application, cookies and tracking tools may be used for technical reasons and for measuring audiences.

5. HOW DATA IS SHARED

Only certain Date Assurance employees from customer services and authorized managers process Members’ personal data for the purposes described above. These employees and authorized managers only have access to the data necessary to perform their duties.

Authenticated and reliable service providers and partners, who may access and/or process Members’ personal data, in compliance with the Privacy Policy, and ensuring the security and privacy of the Members’ personal data. These service providers help us operate and improve our Services, including

As part of marketing and advertising operations outside the Application intended for non-Members, your data may be provided to partner social networks in order to exclude you from our campaigns, unless you oppose that.

In addition, at the request of state bodies, in particular the judicial authorities, and in order to comply with any judicial or legal request, Date Assurance may transmit the personal data of its Members.

Lastly, we may be required to share your data for the purposes of corporate operations, which include, but are not limited to, a restructuring, a change in control of the company, a merger, an acquisition, a transfer, or a termination of the company.

6. HOW LONG WILL WE KEEP YOUR DATA?

Date Assurance has introduced a process for automatically deleting various content at predetermined time frames.

Date Assurance will store the Member’s data for as long as required in order for the Member to use his/her Account, namely:

  • For the length of the Member’s registration, plus one year After one year of inactivity on an Account, the Account will be deleted and the Member’s data will be retained for another year, before being permanently destroyed or irreversibly anonymized. An account is considered inactive when the Application of the Member has not established contact with Date Assurance servers (including due to deactivation of the geolocation process); and the Member has not used the Application. In any event, the Account of a Premium Member is not considered inactive. Furthermore, please note that in accordance with its status as a hosting provider, Date Assurance has a legal obligation to retain some of its Members’ personal data for a period of one year based on Article 6, II of the French Trust in the Digital Economy Act (Loi pour la Confiance dans l’Économie Numérique) of 21 June 2004.
  • When a Member is banned, his/her Account becomes inactive. Information from this Account is retained in an active database for one year, in order cross check it with information provided with new registrations to the Application, in order to prevent, to the extent possible, banned users from registering again. Subsequently, the personal data is archived for one more year, after which it is deleted permanently or irreversibly anonymized.
  • When the Member deletes his/her Account or requests its deletion from Customer Service, it will be deleted from the Application. However, the Member’s data will be kept in a separate archive for one year before being permanently destroyed or irreversibly anonymized, in order to enable Date Assurance to comply with its obligation to keep it as host.
  • Some of the Member’s data, such as email address and telephone number, will be retained for prospecting or Marketing purposes (see Article 4.3) or to be analyzed in order to improve and optimize our service (see Article 4.4) for one year after an Account has been inactive for one year. If a Member deletes his/her Account, this data will not be used for prospecting or marketing purposes.

As Geographical Positions and Crossing Points are optional and we are using City and State. These Geographical Position requirements, may or may not apply

  • Your Geographical Positions are stored for one month from their collection in order to determine your Crossing Points with other Members
  • Your Crossing Points are stored for six months from their collection in order to display the Profiles of Members you have crossed on the Application

Date Assurance undertakes to make every effort and to invest all means at its disposal to guarantee that the stored data is kept as secure as possible. However, it is the Member’s responsibility to take appropriate measures to protect his/her data.

7. PERSONAL DATA OF MINORS

Date Assurance shall not collect data from minors. Should a Member lie about his/her date of birth, and particularly if he/she fraudulently claims to be an adult, the parents of the minor in question should inform Date Assurance of this fact by sending an e-mail to one of the contacts mentioned in Article 11 “Contact”, requesting the data to be deleted. Date Assurance commits to deleting all data on the minor in question as soon as possible.

8. CONTACT

If you have any questions regarding this privacy policy, or any other request concerning your personal data, you can contact us:

2022 © The S Partners